Terms and Conditions
Guests can reserve an apartment/room at SENSES via the booking engine on our website or directly via firstname.lastname@example.org or +599 701 6066. Guests making a reservation must be older than 21 and all guests checking in at SENSES must be older than 12. All reservations require payment at the time of making the reservation to confirm the booking. Depending on the time of making the reservation, guests pay a 20% prepayment or the full amount. For bookings made through the website at that time of applicable rates. SENSES is entitled at all times not to accept a reservation or to implement, or to attach additional conditions to the acceptance or execution of a reservation.
The rates stated on the website are inclusive of ABB and exclusive of service charge (10%) and island taxes (tourist tax) unless otherwise indicated. Payment can be made through creditcard. A 20% prepayment -of total amount excluding taxes and service charge- is required at the moment of making the reservation. Total payment is required four (4) weeks prior to arrival date. SENSES reserves its right to change the rates and payment options without prior notice for reasons that this justify. In the event of a (timely) payment not being made, you are in default, without having to pay one prior claim or notice of default is required. If you despite payment or notice of default, still fail to pay, SENSES has the right to transfer the claim to a third party.
For non-appearance, cancellation or modification of a reservation within 30 days prior to the arrival date, you pay the entire reservation amount, excluding tax and service charge. For non-appearance, cancellation or modification of a reservation 31 days or more prior to the arrival date, you pay the amount of prepayment, excluding tax and service charge. Please contact us for options to change dates without any additional fee. Since the services of SENSES relating to accommodation and/or recreational services that take place within a certain period or on a certain date and/or time, are legal regulations that give the guest the right to a distance contract concluded without giving reasons and canceling within a certain period does not apply to the agreement concluded via the website or to the services. We advise you as a guest to take out cancellation insurance.
SENSES has compiled the information on this website for the benefit of guests, potential guests, and professionals in the travel sector. The information, materials and software algorithms that are on this website or which can be downloaded from this website, including text, graphics, and links are provided “as is” and ‘upon availability’. The information and materials on this website are believed to be truthful and complete at the time of publication. Although SENSES tries to ensure that all information and materials remain up-to-date and true, they can be used without prior notification and SENSES cannot guarantee that it will at all times be truthful, complete and current. In addition, SENSES can not guarantee the suitability or completeness of software algorithms and the hotel disclaims any liability for errors or omissions in software algorithms. SENSES does not guarantee that the website and/or its services at all times and without interruptions or failures will be accessible.
By making a reservation the guest acknowledges that the use of the hotel and its inside and outside facilities including the garden, the pool, the pool deck and the access to the pier and water taxi will be entirely for their own risk.
The guest therefore hereby accept any and all risks of injury (to or death) of themself, their family and their guests during their stay in the hotel and/or while using the facilities of the hotel. In accepting the risk of injury (and death) as described above, they understand that they are relieving and will fully indemnify and hold harmless the hotel and/or its employees for and from any loss, costs, claims, damages and liabilities for personal injury or death arising from or connected with the rent and/or use of the hotel, or any of its inside or outside facilities. This hold harmless obligation also applies to the family of the guests and the main guest will see to it that they are informed about these general conditions.
The guest and those who accompany him are jointly and severally liable for all damage that is and/or will arise as direct or indirect for the catering establishment and/or any third party as a result of an attributable shortcoming and/or unlawful act, including violation of the house rules, committed by the customer and/or the guest and/or those who as well as for all damage caused by any animal and/or any good of which they are holders or who are under their supervision.
The liability of SENSES in connection with an attributable violation of its obligations and/or in connection with an unlawful act or otherwise is limited to compensation for direct damage suffered by you up to an amount that is not higher than the total price paid by you to SENSES for the services from which the liability ensues. Under no circumstances will the total liability of SENSES for direct damage, of any nature whatsoever, exceed an amount of $ 500.
Only the following damage is considered direct damage:
a. damage to property;
b. reasonable costs associated with the assessment of the cause and extent of the damage, to the extent that this assessment relates to direct damage, as described in these Terms and Conditions;
c. reasonable costs associated with preventing or limiting the damage, as far as you can prove that these costs have led to a limitation of direct damage, such as described in these Terms and Conditions.
Liability of SENSES for damage other than direct damage (‘indirect damage’), with including, but not limited to, moral or consequential damage, loss of profit missed opportunities, loss of information, expenses incurred in connection with this website or a website that is associated with it, or for damage resulting from use or inability to use it, use of the website, software algorithms or linked websites due to interruptions, defects, delays in operation or transmission, computer viruses or line or system malfunctions, is expressly excluded.
The limitations mentioned in the preceding paragraphs of this article come to lapse if and insofar as the damage is the result of intentional or deliberate action recklessness of SENSES or its managers (‘own actions’).
A condition for entitlement to compensation is at all times that you receive the report damage to SENSES as soon as possible after its occurrence. Any claims against Senses that are not submitted within a period of 3 months after the origin of the claim are no longer admissible.
Intellectual property rights
You acknowledge and agree that the website contains material that is protected under its copyright. Certain names, words, titles, expressions, logos, icons, images or designs on the pages of this website may include trade names, are trademarks or service marks of SENSES or affiliated companies.
Copies of the material are not permitted to distribute, for whatever purpose, or to include in a ‘frame’ on a by you created or managed website. You agree to abide by all copyright indications, directions, and limitations concerning content on this website.
Links to third-party websites
Senses has no control over third-party websites and is therefore not responsible for the content of linked websites or links that are located on a linked website.
Senses offers such links solely for your convenience. Including a link does not mean that the linked website or the information provided is included, approved, investigated or checked by SENSES. The use of software algorithms available on the website and links to other internet sources is entirely at your own risk. The content, truthfulness, proclaimed views and other links provided by these software algorithms and sources are provided, have not been investigated, verified, checked or approved by SENSES.
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